Network Rail: No mobility assistance over Easter and early May bank holidays

To help deliver Britain’s Railway Upgrade Plan and prepare the way for brand new high-speed railway, Network Rail is carrying out major improvement work across the West Coast main line over the Easter and early May bank holidays (19-22 April and 4-6 May).

This work affects all West Coast journeys: services will be reduced, and London’s Euston station will be closed on these days.

This means mobility travel assistance will not be available at Euston for passengers over these days. The information has been on National Rail Enquires from 12 weeks before the works. In addition, all staff working on passenger mobility assistance are briefed to advise anybody who phones up to enquire about booking assistance.

We understand that this will make journey’s difficult, however we need to do this essential work over bank holidays when the railway tends to be less busy. Passengers are being advised to plan ahead and avoid rail travel on the West Coast main line on these dates as services will be busier, take longer and some buses will replace trains.

Check the best days to travel at: nationalrail.co.uk/westcoast for more information and to plan their journeys.