Welcome to the Accessible Travel Hub!

The Hub is a place for you to find information, articles and guidance on Accessible Travel in Scotland.

The Hub is for everyone; individuals who want to find out about accessible travel across Scotland, staff who want to know how to be better at being inclusive and managers looking for the appropriate training.

Mode of Transport

Click on a mode of transport to find out more information about the accessibility and passenger assistance offered by transport providers across Scotland!

Share your experiences

Whether you work for a transport provider who has recently improved your passenger assistance service or a member of the public who has faced challenges accessing transport, we want to hear from you.

Accessible Travel Framework

Transport Scotland recently launched the first national Accessible Travel Framework for Scotland; a ten-year plan to improve travel access for disabled people.

The purpose of the Framework is to support disabled people’s rights by removing barriers and improving access to travel; and ensuring disabled people are fully involved in work to improve all aspects of travel.

The Accessible Travel Hub will keep you up to date with what is happening as Transport Scotland implement the Accessible Travel Framework.

  • Survey: Thistle Assistance Card and App
    Thistle Assistance is an initiative to help people feel safer and more comfortable when using public transport. The Thistle Assistance card and app are recognised by many public transport operators across Scotland, from buses and trains to planes and ferries....
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  • COVID-19 Restricts Public Transport
    As the coronavirus continues to spread, governments have restricted travel and there has been reduced services on trains, buses and planes. The Scottish Government has been clear in advising that only essential travel should be...
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  • COVID-19: ScotRail reduced rail timetable comes into effect
    A revised timetable will be introduced from Monday, 23 March as everyone across Scotland’s Railway works flat out to provide transport for people delivering essential services. With the unprecedented global crisis, staff availability in ScotRail...
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