Public transport and the new Traveline Scotland website and app

Published on: 17th February 2025

Traveline Scotland has a new accessible website and app. Traveline Scotland is the national journey planning service. It provides accurate information about all types of public transport in Scotland.

The new website and app went live in September 2024 and give more information about journey options and costs.

This is part of an exciting project that will see more versions of the website and app released over the coming months and years.

Each new version will bring improvements and make it increasingly easy and helpful to use.

This work is being done by Transport Scotland, which is part of the Scottish Government. The goal is to encourage more people to use public transport.

Accessibility is a high priority, and disabled people, including members of Disability Equality Scotland, have helped to inform the work being done. The new platforms (website and app) are designed to be used by everyone, including those who use assistive technology.

There are also useful features, such as a setting that draws up step-free routes. Accessibility will continue to improve as the new versions get rolled out.

Timeline for this project

2023 – research to understand what people want and need, and to check ideas
2024 – research to test prototypes; research to check accessibility
16 September 2024 – new website and app go live (as a first release); feedback captured through surveys and other channels
2025 – research to check new features and to check accessibility
2025 and beyond – more releases will take place to keep improving the website and app

Give feedback on the website or app

Disability Equality Scotland is in contact with Transport Scotland and will inform members about opportunities to take part in further research and accessibility testing in 2025. Until then, you can give feedback on the website or app using these links: