Get in touch with First Bus by using a new live chat feature on the First Bus App.
How to get in touch:
- Open the App on your mobile device.
- Head to the ‘Info’ tab.
- Click ‘Contact customer service’.
- Select ‘mTicket live chat’ and fill in the form to speak to one of our experts!
How First Bus can help:
The First Bus customer service team are active from 9am – 5pm Monday to Friday and can help you on any subject from account issues, journey planning or payments, to refunds, ticket gifting and other general enquires.