First Bus App Adds Live Chat Function

Questions answered instantly with live chat on our app.

Get in touch with First Bus by using a new live chat feature on the First Bus App.

How to get in touch:

  • Open the App on your mobile device.
  • Head to the ‘Info’ tab.
  • Click ‘Contact customer service’.
  • Select ‘mTicket live chat’ and fill in the form to speak to one of our experts!

How First Bus can help:

The First Bus customer service team are active from 9am – 5pm Monday to Friday and can help you on any subject from account issues, journey planning or payments, to refunds, ticket gifting and other general enquires.

Download the First Bus App