Archives for News and Blog

COVID-19: ScotRail Customer Notice – Do not travel unless your journey is absolutely essential.

ScotRail is providing an emergency rail service as part of the national effort to deal with the current coronavirus (COVID-19) pandemic.  As part of an industry-wide response, ScotRail are running a reduced service for essential journeys, for key workers such as NHS staff, emergency workers and carers. The government has made it clear that public transport is for essential use only, so that key workers and our staff can practise social distancing and be safe on their journeys. If you are not one of these workers and your journey is not essential, please do not travel. on Monday 6 April. ScotRail will launch a
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Survey: Thistle Assistance Card and App

Thistle Assistance is an initiative to help people feel safer and more comfortable when using public transport. The Thistle Assistance card and app are recognised by many public transport operators across Scotland, from buses and trains to planes and ferries. Simply show the personalised card or app to their staff and they will understand what additional assistance you require. A survey has been launched to gather your thoughts and opinions on Thistle Assistance.  Complete the survey: www.surveymonkey.co.uk/r/ThistleAssistance Please respond by: 30 April 2020
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COVID-19 Restricts Public Transport

As the coronavirus continues to spread, governments have restricted travel and there has been reduced services on trains, buses and planes. The Scottish Government has been clear in advising that only essential travel should be undertaken at this time. This applies whether you are using public transport or walking, cycling or driving. Essential travel does not include visits to second homes, camp sites, caravan parks or similar, whether for isolation purposes or holidays. People should remain in their primary residence. Not taking these steps puts additional pressure on communities and services that are already at risk. Limited public transport services
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COVID-19: ScotRail reduced rail timetable comes into effect

A revised timetable will be introduced from Monday, 23 March as everyone across Scotland’s Railway works flat out to provide transport for people delivering essential services. With the unprecedented global crisis, staff availability in ScotRail and Network Rail Scotland has been affected, as well as customer demand, making changes to the timetable necessary. The timetable that will operate for customers represents significant change from the normal daily timetable, with a specific focus to deliver an effective public transport service for key workers. Reducing the number of trains in service creates opportunities for additional cleaning activities on trains, and in depots,
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Queen Street Station Redevelopment Update – March 2020

I wanted to advise you on changes taking place to the station layout at the start of next week, as part of the redevelopment of Glasgow Queen Street station. From Monday 23rd until 30th March, the existing entrance at Dundas Street and also access from the High Level gateline to Platform 8 will close to allow works to be carried out in this area of the station. During this time, access from the High Level to Platform 8 will be via Platform 2, where it formerly was prior to the introduction of the new gateline – access also remains via the lift on Platform
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Event: Scotland Walking Summit 2020

The Living Streets Scotland Walking Summit, now in its third year, brings together leaders, practitioners and grassroots campaigners to inspire and shape action to create streets, towns and cities that are fit for walking and accessible to all members of the community. Inclusive streets: Breaking down the barriers Join us for discussion about who streets are for, how they are managed and overcoming the challenges. This one-day summit will focus on the opportunities for towns and cities in Scotland to improve their competitiveness by prioritising walking and highlight how accessible streets benefit everyone. Organised by Living Streets Scotland, part of
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Transport to Health and Social Care

The Mobility and Access Committee for Scotland (MACS) has recently been focusing on identifying the barriers disabled people face when planning, booking, identifying what’s available and using transport to get to medical appointments and healthcare facilities. To better understand the current barriers and respond to disabled people’s concerns, MACS has established an internal working sub-group for the purpose of evidence gathering and mapping out the current situation across the country.  MACS also asked Disability Equality Scotland to run weekly polls (in November 2018 and August 2019) asking members whether they experienced any problems with booking or using transport to health services. Based
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Queen Street Redevelopment

Queen street station continues to be re-developed. In February and March 2020, there are a number of changes that are due to take place in the station layout: 28th January to 23rd February – access to/from platforms 8 and 9, via Platform 2, will be closed overnight, Sundays to Thursdays from 8pm to 5.30am. Access from the High Level to Low Level will be via the lifts on Platform 7 and the stairs at the North Hanover Street entrance Access from the Low Level to the High Level will be via the lifts on platforms 8 and 9, and also the
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Aberdeen Accessible Travel Event

Disability Equality Scotland is pleased to announce that we are hosting an Accessible Transport event in Aberdeen on 19 February 2020 at Jury’s Inn Hotel Aberdeen on Guild Street, between 12pm – 3pm. The aim of this event is to bring together representatives from equality groups with transport providers to discuss specific issues relating to travel and transport around the local area. If you would like to attend, sign up online using Eventbrite: https://bit.ly/2uh3lUe Or call our office on: 0141 370 0968
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Disability Equality Scotland Launch Hate Crime Charter Pilot

Disability Equality Scotland is working with Stagecoach East, First Scotland East and ScotRail to pilot a new Hate Crime Charter.  The aim of the Pilot is to encourage transport providers, members of the public and other services to support a zero-tolerance approach to hate crime. Each transport provider involved believes everyone has the right to travel safely and any aggressive, bullying or harassing behaviour will not be tolerated on their services. Examples of hate crime will be taken seriously, and incidents will be reported to Police Scotland. The Charter is being piloted in the following locations: First Bus East –
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