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Train Operating Company (TOC)

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Mystery Shoppers Wanted!

Tags: Train Operating Company (TOC)

Help make rail travel more accessible for all travellers ScotRail has commissioned BDRC Continental to explore the experiences of assisted travel customers through a mystery shopper project. This is an incredibly important piece of work to help focus ScotRail’s attention on what needs to be improved for assisted travel customers, and so we want to…

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